RETOURS
📦 Return & Exchange Policy — Femina Luxe
You have 14 days after delivery to request a return or exchange.
To be eligible, items must be:
• unused
• in original condition
• with all original packaging and tags
⛔ Non-returnable items:
• gift cards
• final sale items (if indicated at checkout)
🔁 Exchanges
If your item arrives damaged or defective, we will replace it at no cost.
Simply contact us with a photo proof at:
contact@feminaluxe.ca
💰 Refunds
Once your return is received and inspected, your refund will be issued to your original method of payment within 3–7 business days.
You will receive a confirmation email.
🚚 Return Shipping
Return instructions and the return address will be provided after your request is approved by our support team.
💬 Customer Support
For any questions or return requests:
contact@feminaluxe.ca
Support available 7/7