CONFIDENTIALITY DECLARATION

PRIVACY POLICY

Last updated: January 2025

At Femina Luxe, we value and protect your personal information. This policy explains how we collect, use and secure your data when you interact with our store.

1. PERSONAL INFORMATION COLLECTED

We collect only the information required to process your order, including:

• Full name

• Shipping and billing address

• Email address

• Phone number (if needed for delivery)

• Order details and payment confirmation

No payment information is stored by Femina Luxe. All transactions are encrypted and processed securely.

2. USE OF INFORMATION

Your information is used to:

• Process and deliver your order

• Notify you about order and shipment status

• Respond to customer inquiries

• Improve customer experience

We do not sell or share your data with third parties for commercial use.

3. PAYMENT SECURITY

Payments are processed through secure certified providers (Shopify Payments and others).

• SSL encrypted checkout

• PCI-DSS compliant

• No bank details are stored on our servers

4. CONSENT

By completing a purchase, creating an account or contacting our service, you consent to the use of your data for order management and customer support.

You may withdraw your consent at any time by contacting us at:

contact@feminaluxe.ca

5. COOKIES

Our website uses cookies to:

• Save your cart

• Personalize browsing experience

• Analyze store traffic

You may disable cookies in your browser settings, but some features may not function correctly.

6. DISCLOSURE

We may disclose information only if required by law or if a violation of our Terms of Service is suspected.

7. THIRD-PARTY PROVIDERS

Service partners (shipping carriers, payment processors) receive only the information necessary to fulfill their duties.

External sites may have their own privacy rules. Once redirected, our policy no longer applies.

8. DATA SECURITY

We adopt industry-standard protection measures to keep your information safe from unauthorized access.

9. CONTACT

For questions regarding this Privacy Policy:

contact@feminaluxe.ca