FAQ

📦 What are the shipping times?
Order processing: 1–3 business days.
Delivery: 4–9 business days depending on your location.
A tracking link will be automatically sent by email once your order is shipped.

🌍 Do you ship worldwide?
Yes, we ship internationally. Delivery times may vary slightly depending on the destination, but tracking is provided for all orders.

🔎 Will I receive tracking information?
Yes, every order includes a tracking number. You will receive it by email as soon as your order is dispatched.

🔁 What is your return policy?
You have 14 days after delivery to request a return or exchange.
To start a return, simply contact us at: contact@feminaluxe.ca

💳 Payment security
Your payment is 100% secure and encrypted. We accept major credit cards, PayPal, Shop Pay and other secure payment options.

💬 Need help?
Our customer support team is available 7 days a week to assist you.
Contact: contact@feminaluxe.ca